TERMS & COND. OF USE

Price and payment

Sons of Medusa accepts all major international credit cards through the payment service Paypal: VISA / Visa Electron / MasterCard / American Express.

All orders are processed through Paypal, a 100 % secure online payment system. Paypal encrypts your payment information using the SSL protocol with an encryption key length of 128 bits – the highest level of security for e-commerce.

Payment of items

Every time you order a product through sonsofmedusacph.com you will receive an email from Paypal that confirms your order. We subsequently pack your item and send it to you. 

When confirming your purchase you are entering into a binding agreement for your purchase. If you wish to change or cancel your order you must contact us as soon as possible. If your order has not been shipped, we will cancel it for you. Shipping costs or other fees will not be returned.

Delivery and transport

Delivery of items from sonsofmedusacph.com is considered done when the customer has received the items. All orders are sent by Post Denmark, unless otherwise are agreed separately between the buyer and sonsofmedusacph.com

Denmark: Estimated delivery time in Denmark is 1-5 business days.

Europe: Approx. 7 days before the package reaches the destination.

US: We ship by our Danish post office and it usually takes 10-14 days to reach the States.

Informed delivery dates are indicative and can be changed.

Complaints

Any errors or defects in items supplied by sonsofmedusacph.com must be claimed within 2 months after you have discovered the error. It is your responsibility to state and upon request, show how the error shows itself. If you notice an error, please contact sonsofmedusacph.com.

You can generally only complain about defects that become apparent within 2 years after the items have been delivered. For items with limited shelf life, your complaint is restricted by the shelf life sonsofmedusacph.com has promised you. You can choose as a consumer either to get the item repaired or replaced. The exception to this rule is if the replacement is impossible or would involve disproportionate costs for sonsofmedusacph.com

The risk of the items 

The risk of items passes to the buyer when the right of withdrawal expires after 14 days.

We recommend that you save the original packaging when our return policy requires that complaints be send in the original packaging.